Contactez-nous
Our Story: Built From Love, For Pets
At Pawlybro, we don't just make pet products — we build for the quiet, messy, beautiful bond between you and your fur baby.
Our story began in a small living room, watching our own cats and dogs navigate mealtime stress, stale water, and clunky gadgets that promised convenience but delivered frustration. As pet parents ourselves, we grew tired of choosing between overpriced, overcomplicated tech and cheap, unreliable essentials that broke too soon.
We knew there had to be a better way: pet care solutions that are safe, simple, durable, and designed with both your pet's well-being and your busy life in mind. That's how Pawlybro was born — a brand rooted in real pet parent struggles, built by people who love animals as much as you do.
From our first prototype of a quiet, hygienic water fountain to our line of portion-controlled automatic feeders, every product we create is tested, tweaked, and refined with real pets in mind. We skip the flashy gimmicks and focus on what truly matters: keeping your pet happy, healthy, and cared for, even when life gets busy.
Our Mission
To make pet care effortless, reliable, and stress-free — so you can spend less time worrying about the details, and more time loving the moments that matter with your pet.
We believe every pet deserves safe, high-quality essentials that fit seamlessly into modern homes. And every pet parent deserves peace of mind, knowing their fur baby is well cared for, no matter the day.
Our Core Values
1. 🐾 Pet Safety First
Every Pawlybro product meets rigorous safety standards, from food-grade materials to non-toxic finishes. We never cut corners on your pet's health.
2. ✏️ Simplicity in Design
No confusing buttons, no complicated setups. Our products are built to work, right out of the box — easy to use, easy to clean, and easy to love.
3. 🔩 Built to Last
We craft durable, long-lasting essentials that stand up to messy paws, daily use, and the chaos of real life. Quality you can trust, for years to come.
4. 💬 Transparency Always
From our product testing process to our customer support, we keep things open, honest, and clear. No fine print, no hidden surprises.
5. 🤝 Community at Heart
We're more than a brand — we're a family of pet lovers. Every review, every photo, every story you share helps us grow and get better, together.
Meet The Team
We're a small, passionate team of pet parents, designers, and product enthusiasts based in Guangdong, China, with customers across North America.
Every day, we show up to create products that make your life easier, because we know how much your pet means to you. Whether we're testing a new feeder with our own cats or tweaking a fountain's flow for nervous drinkers, our work is guided by one question:
"Would we use this for our own pets?"
Spoiler alert: If the answer isn't a resounding "yes," we don't put it in your home.
Our Promise To You & Your Pet
- ✅ Pet-Safe, Tested Materials — All our products use food-grade, BPA-free materials, designed with your pet's health as our top priority.
- ✅ Easy, Hassle-Free Maintenance — No complicated cleaning routines — just simple, removable parts that fit in the dishwasher.
- ✅ Responsive Customer Support — Have a question? Our pet-loving support team is here to help, 7 days a week.
- ✅ Quality You Can Count On — Every Pawlybro product is backed by our satisfaction guarantee — if you're not happy, we'll make it right.
Join The Pawlybro Family
When you choose Pawlybro, you're not just buying a product — you're joining a community of pet parents who believe in putting their fur babies first.
Follow us on Instagram and TikTok to share your pet's Pawlybro moments, get care tips, and stay updated on new launches designed just for them.
Thank you for letting us be part of your pet's daily life. Here's to many happy meals, fresh water, and cozy moments together. 🐾
With love,
The Pawlybro Team